We're here to help! Please let us know if you have any questions.
For customer support inquiries including product questions, orders, returns or exchanges, please contact our support team:
Email: support@erojoy.com
Phone: +1 (888) 784-7484
For fastest assistance, please include order number and other relevant details in your email or have them ready when you call.
Hours: Monday–Friday, 9am–6pm EST
For wholesale inquiries or special bulk orders, our sales team is happy to assist:
Email: sales@erojoy.com
Hours: Monday–Friday 9am–5pm EST
We're always looking to improve. Please send us your thoughts on current products or ideas for future releases:
Email: products@erojoy.com
Interested in our affiliate program? Reach out for more info:
Email: affiliates@erojoy.com
Want to join our growing team? Check our available positions and send your resume:
Email: careers@erojoy.com
For media/PR related requests, connect with our communications department:
Email: pr@erojoy.com
We aim to respond to all general inquiries within 1 business day. We appreciate your patience and look forward to serving you better!